• Q1: How to get a custom lithium ion battery pack?

    A1: Please contact our sales engineer, they will pass your detailed request to custom a lithium ion battery pack for you. Please refer the Process of How to Get a Lithium ion Battery Pack.

  • Q2: How can I have my own brand product?

    A2: We offer professional OEM/ODM service. You can choose the products you like. Or pay for the mold to make exclusive design with unique body, color, battery and function.

  • Q3: What is the delivery time?

    A3: 1-2 weeks for sample order, 4-6weeks for mass order.

  • Q4: Are you factory or trading company?

    A4: We are professional factory with manufacturing plants over 10000square meters since 2002. Our factory are ISO9001/14001/18001 Walmart, BSCI, MFi certified. More than 400 operators and over 60 R&D people.

  • Q5: What is your factory's advantages?

    A5: 15-years experience in custom solution, over 60 R&D people, over 3000 successful cases, international certifications, advanced testing centers, professional manufacture.

  • Q6: Which countries have your products been sold to?

    A6: USA, Japan, Germany, UK, Spain, France, Canada, Australia, Mexico, India, Brazil, China etc

  • Q7:What certification do you have?

    A7:UL, ETL, CE, TUV, FCC, PSE, KC, BSMI, UN38.3, Reach, RoHS.Read more details.

  • Q8: Do you have PLI?

    A8: We have a global PLI of USD5,000,000 by PICC

  • Q9: What trading terms do you usually use?


  • Q10: What brands do you mainly choose for batteries?

    A10: Panasonic, Sony, Sanyo, Samsung, LG, ATL, BAK, Lishen

  • Q11: How to get battery test methods and parameters?

    A11: We have a professional testing center and aging center, product spec and testing report will be provided with samples.

  • Q12: How should li ion batteries be stored?

    A12: To avoid direct sunlight and ensure it is stored in dry place without big temperature difference. To avoid be stored in high temperature, high humidity or rains which affects the battery cycle life. To avoid anode and cathode contact.